TransCenter for Youth
School district
Help and Support Center
Initial Troubleshooting
Chromebooks
Confirm that the Chromebook is connected to the Internet.
If there are network problems, restart your router.
Restart browser.
Check that the battery is not low.
Log out and back in to your account.
Restart the Chromebook.
Contact Support via one of the options below.
Macbooks
Confirm that the MacBook is connected to the Internet.
If there are network problems, restart your router.
Restart browser.
Quit programs that are not currently being used.
Clicking the red X only closes the window, it DOES NOT quit the program. Command + Q will quit the program.
Check that the battery is not low.
Quit all programs and restart computer.
Contact Support via one of the options below.
Windows PC
Confirm that the computer is connected to the Internet
If there are network problems, restart your router
Restart browser
Quit programs that are not currently being used
Check that the battery is not low
Quit all programs and restart computer
Contact Support via one of the options below.
Get in touch.
Available Monday - Friday
8am - 5pm CST